Diners are treated like family members
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Jonathan Namath/news-press.com Bill and Stacey Esposito, owners of Bianca's Ristorante Italiana & Pizzeria. The couple recently took over the restaurant, and plan to keep its standards within the community. What: Bianca's Ristorante Where: 16251 N. Cleveland Ave. Hours: 4 to 9 p.m. Tuesday through Thursday and 4 to 10 p.m. Friday and Saturday. Starting July 22 Sunday hours will be 11:30 a.m.-5 p.m. Info: 995-3272 Menu Items: Entrees: Spaghettini Meatball or Sausage: $12.95 Chicken Bianca (over Spaghettini): $15.95 Shrimp or Scallop Livornese: $17.95 Signature Plate: Lorencini Pesce Combo: $22.95 Desserts include: Spumoni: $3.95 Cannoli: $3.95 Tiramisu: $5.95 |
It was an hour before opening time and owner Bill Esposito performed a
final walk-through of both dining rooms at Bianca's Ristorante Italiano &
Pizzeria.
He spoke to his employees to make sure everything was working and ready to
go.
It's all part of Esposito's effort to bring top-notch customer service to
every guest who walks through the doors of his restaurant in North Fort
Myers.
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Jonathan Namath/news-press.com Bianca's has two full dining rooms for seating customers. This dining room is prepared shortly before the restaurant opened for dinner. |
"We don't treat people like a number here. Everybody that comes here is a
guest. I treat you the same as if you were in my own house," Esposito said.
"My No. 1 concern is walking around this entire restaurant and making sure
the customer is satisfied 100 percent of the time."
The Italian eatery, at Tamiami Plaza, 16251 N. Cleveland Ave., has been open
for 11 years. Esposito and his wife, Stacy, took over the business several
months ago and plan to maintain the restaurant's strong reputation in the
community.
"I found this beautiful place where the previous owner had it for 11
years and created a wonderful place," Esposito said. "It won for Best
Italian Restaurant for seven years straight. I decided I could take
something that was already gold and make it platinum."
The eatery specializes in the finest authentic Italian meals. Born and
raised in New York, Esposito said his meals are beyond reproach and
guaranteed to fill you up.
"When you get your plate here, you get beautiful plates and most go home
with lunch for tomorrow. Our biggest complaint is probably that are plates
are too big," Esposito said.
North Fort Myers resident Cricket Laslow recently stopped in to pick up a
gift certificate. She recently dined at the restaurant with her son.
"We thought it was great. We had no problems," Laslow said. "I was surprised
by how fast our meals were made. I would highly recommend this place and
I've been to a lot of Italian restaurants. They're good."
Esposito kept most of the employees that were at the restaurant. He said
his 21 years of active duty help bring his employees together.
"I like to bring my leadership and management experience to the restaurant
as well as discipline and love," Esposito said. "I think that I took a bunch
of good folks here and made a better, more cohesive team. They all have a
special feeling about themselves that when they come to work they know that
what they do here is part of the overall success of what we do here